Legal Notice & Website Disclaimer

Last Updated: 15 October 2026

Welcome to Lucknow Threads. By accessing or using our website, you agree to use it responsibly and in accordance with applicable laws and our published website policies.

1. Business Information

Brand Name: Lucknow Threads
Legal Business Name: Lucknow  Threads 
Business Address: Maidan L H Khan Uttar Pradesh, Lucknow, 226003.
WhatsApp / Customer Support: +91 6388802708
Email: lucknowthreads0@gmail.com
GSTIN: 09FWQPR8640A1Z0

2. Products and Custom Sizing

Lucknow Threads specializes in women's Chikankari clothing made to customer-provided measurements and specifications.

Customers are responsible for submitting accurate measurements and reviewing their order details before confirming a purchase. Production begins according to the specifications agreed upon for the order.

Product descriptions, photographs, colours, embroidery, and measurements are provided to help customers make informed purchasing decisions. Minor variations may occur due to lighting, screen settings, fabric characteristics, and the nature of handcrafted embroidery.

We will make reasonable efforts to ensure that products match their descriptions and agreed specifications.

3. Intellectual Property

Unless otherwise stated, website content, including text, photographs, graphics, logos, branding, and original designs, belongs to Lucknow Threads or is used with appropriate permission.

You may not reproduce, distribute, modify, or commercially use our protected content without prior written permission, except where permitted by law.

4. Orders and Payments

All orders are subject to confirmation and product availability. Custom-sized garments may require additional production time.

Customers must provide accurate contact information, delivery addresses, and measurements.

We accept the payment methods displayed at checkout, including Cash on Delivery where available. Prices, applicable taxes, and any charges will be disclosed as required before purchase.

We reserve the right to contact customers to clarify order details or resolve payment and delivery issues.

5. Shipping, Returns and Refunds

Shipping and delivery are governed by our Shipping & Delivery Policy.

Returns, replacements, and refunds are governed by our Refund, Return & Exchange Policy.

As our garments are custom-sized, change-of-mind returns may be restricted. However, nothing in these policies excludes or limits any consumer rights or remedies that apply under Indian law, including those relating to defective, incorrect, or misrepresented products.

6. Website Use

Customers must not misuse our website, attempt unauthorized access, interfere with its operation, or use it for unlawful activities.

We may update website content, product descriptions, prices, or policies when necessary, subject to applicable law and any rights arising from an existing order.

7. Third-Party Services and Links

Our website may use third-party services, including payment providers, courier companies, and communication platforms.

Such services may operate under their own terms and privacy policies. We are not responsible for matters outside our reasonable control, but this clause does not exclude any responsibility imposed on us by law.

8. Limitation of Liability

Nothing in this notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

We do not guarantee uninterrupted or error-free website operation, but we will make reasonable efforts to maintain the website and address technical issues.

9. Privacy and Personal Information

Personal information provided during ordering, payment, measurement submission, and customer support will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how your information is collected, used, stored, and protected.

10. Applicable Law and Disputes

This notice is governed by the applicable laws of India.

Any dispute will be handled by the competent authorities, courts, or consumer dispute redressal bodies in accordance with applicable law. Nothing in this notice removes any rights or jurisdiction available to consumers under applicable legislation.

11. Grievances and Contact Information

For questions, complaints, or concerns regarding our products or website, contact:

Lucknow Threads
WhatsApp: +91 6388802708
Email: lucknowthreads0@gmail.com
Business Address: Maidan L H Khan Uttar Pradesh, Lucknow.

We aim to acknowledge consumer complaints within 48 hours and resolve them within the applicable legal timeframe.

12. Updates to This Notice

We may update this Legal Notice when our business practices or applicable laws change. The updated notice will be published on our website with a revised date.

Thank you for visiting Lucknow Threads.